Frequently Asked Questions
GroWrk provides global end-to-end IT management services for distributed workforces. We streamline IT equipment procurement, deployment, and management to help teams achieve more.
GroWrk’s IT asset management platform automates all your company’s IT equipment and compliance needs worldwide, allowing you to equip your globally distributed teams in just a few clicks.
GroWrk provides full lifecycle management services, from onboarding to offboarding, including break/fix needs.
At the onboarding stage, we offer device procurement, storage, imaging, MDM enrollment, delivery, helpdesk, and warranty management.
When you request an offboarding for a departing employee, we handle pick-ups, diagnostics, disk wiping, clean up and return to inventory.
GroWrk supports 150+ countries.
GroWrk charges a monthly management fee per workstation managed. A workstation consists of a laptop plus peripherals.
The monthly management fee includes the initial setup of equipment (imaging, MDM enrollment, shipping, 24/7 IT support, repairs, warranty management, and storage.) Offboarding fees include pick-up service, diagnostics, disk wiping, and re-provisioning.
- Review and sign GroWrk Services Agreement and SOW.
- GroWrk will schedule an onboarding call to review their company portal, catalog build, employee information, integrations, and other company needs.
- GroWrk will populate your Dashboard based on the information provided on employees and workstations.
A company can initiate an offboarding for its employees within the GroWrk platform.
When you start an offboarding, you will have to provide specific information like employee name, date of offboarding, and a pick-up address.
After gathering these details, GroWrk will initiate pick-up, disk wiping, diagnostics, break/fix, reprovisioning, and storage.